If you’re experiencing audio problems or video calling issues, head to the Skype Service Status page and confirm the real-time status of the Skype feature you’re using like Skype-to-Skype calling. Solution 3: Check the Skype Service Status Page If Skype can’t detect your camera or the webcam is not working, save your work, and restart your device. Solution 2: Restart Your ComputerĪ restart can help you fix many complicated problems. This step is essential if you’re using someone else’s laptop because some people prefer to cover their built-in webcam when not in use. Check your web cam and clean it with a microfiber cloth. Seeing a black camera screen during your video call is frustrating, but it may be that something is covering the camera. Use the Web Version on Google Chrome or Safari.Update Camera Drivers on Microsoft Windows.Open Skype Settings to Check Video Settings.Close Other Programs That Might Be Using the Webcam.Check Privacy Settings and Allow Skype to Access Your Camera and Microphone. ![]()
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